About Us

We expect to be our customers'
best service provider.

We were built on a simple belief: healthcare works best when solutions are designed around the
people who use them. Today, our team brings that belief to life every day by delivering point-of-care
solutions that improve workflow, extend equipment life, and support better patient outcomes.
We’re more than a supplier, we’re partners in building smarter, more efficient healthcare environments.
About Us Convergint Grand Rapids

Who we are.

We design and deliver point-of-care solutions built around how healthcare teams actually work.

With decades of experience, we assess each environment and recommend the right workstations, clinical furniture, and supporting technologies. We integrate, install, and support complete multi-manufacturer systems that improve workflow, extend equipment life, and drive measurable value for clinical teams.

As part of the Convergint Grand Rapids office, we bring together local expertise and national strength to deliver consistent, high-quality outcomes.

More about us.

Our approach.

Every environment is different. That’s why we focus on understanding your workflow first, then aligning the right equipment and technology to support it.

From assessment through installation and ongoing support, we deliver solutions designed to improve efficiency, reduce downtime, and create a better experience for clinical teams.

Our commitment to service.

Our top priority is simple: deliver results through exceptional service. Guided by Convergint’s Values and Beliefs, we hold ourselves accountable to being your best service provider.

That means responsive communication, reliable execution, and long-term partnership you can count on.

Why it matters.

We work exclusively with best-in-class solutions so you can see measurable return on investment and make informed decisions about long-term cost of ownership.

The result is not just a product that works today, but a solution that continues to deliver value over time.


Making it all work together since 1988.

How we started and where our company stands today.

History.

1987

Where it all began.

In 1987, it became clear to Dan De Jong, Ray Cebulski, and Jack VandenBroek that there was need for a company that was focused on supplying equipment and technology solutions to the medical marketplace.

The goal was to integrate quality technical medical products, train the user, and offer premium support after the sale. The initial company charter for Innovative Medical Systems was to integrate sensors, monitors, central stations and computer systems to provide data in real time to clinicians, so they could make better and faster decisions for patient care.

2003

Over a decade in business.

We’ve built lasting relationships with our customers, suppliers, and team members. Many of these partnerships span decades and continue to be the foundation of our success.

While we deliver high-tech, innovative solutions, we operate with a strong commitment to accountability, responsiveness, and trust. When you reach out, you connect with a real person who understands your needs and follows through. We believe that how we show up matters, and that reliability and integrity still define great service.

2020

Acquisition by Convergint.

Convergint, a global leader in service-based systems integration, acquired Innovative Medical Systems (IMS), a leading value-added reseller of select acute care and technical products for hospitals. Our technology solutions are custom designed to help healthcare facilities reduce complexity by integrating electrical, mechanical, network, and software components, to reduce costs and streamline workflow management processes.

Since the acquisition, we’ve expanded our reach of innovative technology solutions to healthcare facilities, including Real-Time Location Systems (RTLS), Medical Carts, Patient Room Furniture, and Security. The Convergint-Innovative Medical website is now reserved for medical carts, equipment, and labor & delivery furniture, while Convergint Grand Rapids focuses on healthcare RTLS and security. Same office, same people, new company names.

2026

Where we stand today.

Convergint-Innovative Medical has been blessed with a group of dedicated colleagues, both past and present, that have had a big part in bringing the company to what it is today. Any company is only as good as its colleagues that faithfully carry the vision forward and that has not changed. Our continued success is a testament to each and every one who carry out the vision of Convergint-Innovative Medical every day.

Read more about what makes us different.

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